Tagger Troubleshooting
Confirm Tagger is getting power and all physical connections to Tagger device are secure (i.e., antenna, communication, power).
Confirm lights are active on the box.
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Check PLC for power, function, and communication.
Once physical connection, electrical, and PLC issues are ruled out, continue with procedure to swap box.
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Swapping an Edge Device
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Before you swap an edge device, please call the Tech Support line to notify of a swap and confirm a swap is beneficial. |
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Power on the device. Confirm green lights are active on the box.
Confirm the device shows up on the User Interface.
Navigate to Admin page/Devices Tab
Box may show as unassigned or want to connect to its original assignment.
Confirm antenna is connected.
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Contact Specific Energy Tech Support to confirm connection.
Not quite what you need? Return to the Help HOMEScreen.