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Specific Energy Customers use this guide to view Devices, HMI, and Dashboard Screens.

Login

Login to Specific Energy Dashboard with Username provided.

Format is FirstNameLastName.

Enter Password and click LOGIN.

Click “Forgot my password” for support.

Enter Two-Factor

Enter Two-Factor code from an Authenticator application.

Click LOGIN.

Collapse and Expand Menu

Use the X and three-line menu in the top left-hand corner to collapse and expand the toolbar.

Disable Autologout

Click the logout countdown and select “Disable Autologout.”

This step must be repeated after a disconnect or forced page refresh.

Left-Hand Menu

Use the left-hand menu to navigate to Devices, HMI Screens, or Dashboards.

View Sites

Click on a tile on the Home page to navigate to site-specific information.

Access Help

Click “?” to navigate to the Help page, submit a ticket in the User Interface, or view the contact number for tech support.

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