Page Comparison

Tagger Troubleshooting

1. Confirm Tagger is getting power and all physical connections to Tagger device are secure (i.e., antenna, communication, power).

2. Confirm lights are active on the box.

...

5. Check PLC for power, function, and communication.

6. Once electrical, physical connection, electrical, and PLC issues are ruled out, continue with procedure to swap box.

...

Swapping an Edge Device

...

1. Power on the device. Confirm green lights are active on the box.

2. Confirm the device shows up on the User Interface.

   1. Navigate to Admin page/Devices Tab

   2. Box may show as unassigned or want to connect to its original assignment.

3. Confirm antenna is connected.

...

5. Contact Specific Energy Tech Support to confirm connection.

Not quite what you need? Return to the Help HOMEScreen.