Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Expand
titleHow do I reset my password?

Users may reset their own password by following the Forgot my Password reset flow. Two-factor reset requires contacting Admin to do it for you.

Expand
titleHow do I send a user password reset e-mail or reset 2-factor authentication? (Admin Users)

Admin may change within Settings menu from the Admin page:

  1. On the Admin Page;

  2. Navigate to the user;

  3. Click the Settings (cog) icon next to the username;

  4. Select Send Password Reset E-mail or Reset Two-Factor button.

Info

Note: Reset Two-Factor will prompt the user to set it up when they log in with supply a valid password.

Expand
titleHow do I modify user group settings to allow Read/Write access? (Admin Users)

Admin may change within Settings menu from the Admin page:

  1. Navigate to the user;

  2. Click the Settings (cog) icon next to the username;

  3. Select Modify Group Settings.

...

Expand
titleWhat is a Passkey? How do I set it up?

Passkeys

Not quite what you need? Return to the Help HOMEScreen.